Privacy Policy

1. Introduction

Heptalite ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name and email address when you contact us through the contact form.
• Cookies and Tracking Data: Information collected through cookies, web beacons, and similar tracking technologies to understand your browsing behaviour and preferences.
• Automatically Collected Information: Device type, browser type, operating system, referring URL, and pages visited.

3. Use of Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Improve and optimise our website and services.
• Analyse usage patterns and trends.
• Comply with legal obligations.
• Personalise your browsing experience.

4. Data Protection Rights

Under United Kingdom data protection laws, you have the following rights:

• The right to access your data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

5. Cookie Usage

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before sharing any personal information.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Contact information provided through our contact form is retained for correspondence purposes and may be kept for a reasonable period for records management.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Heptalite
6 Broad Street
Birmingham B1 2HF
United Kingdom
Email: [email protected]
Phone: +44 121 758 2941